Category | Where to use |
|---|---|
Applicant Email (Jobs) | The “Applicant Email (Jobs)” template category is typically used for emails that are sent to candidates in relation to a specific job application. In simple terms, it’s for job-related candidate communications tied directly to a requisition. |
Candidate Email (Talent Folders) | The “Candidate Email (Talent Folders)” template category is used for emails sent to candidates within a Talent Folder, not tied to a specific job requisition. |
Letter | The “Letter” template category is typically used for formal documents that are generated as attachments (usually PDF) rather than simple email body messages. TBD where is this used in the system. |
SMS | The “SMS” template category is used for sending text messages to candidates via mobile number. |
Forms Email | The “Forms Email” template category is used when sending emails that are directly linked to an orbeon/online form that the candidate (or user) needs to complete. |
Interview Email | The “Interview Email” template category is used specifically for communications related to scheduling and managing interviews. |
Calendar Reminder | The “Calendar Reminder” template category is used to send calendar-based notifications such as when creating a rule Action > Calendar Reminder 
|
System | The “System” template category is used for automated system-generated notifications that are not directly tied to job applications, interviews, or talent folders. |
Appointment Request | Used by QLD (don’t know why it’s enabled for all clients) |
Draft App Reminder | The “Draft App Reminder” template category is used to remind candidates about incomplete or draft job applications that they have started but not yet submitted. It’s located in the Job Ad screen > Additional details section. 
|
Assessment | The “Assessment” template category is used for communications related specifically to candidate 3rd Party Integration assessments or testing stages in the recruitment process. |
Reference Check | This template is used for the native reference check module emails like Reminder to Candidate to Provide Referees, Reminder to Referee to Provide Reference. |
Multi Recipient Forms | The “Forms Email” template category is used when sending emails that are directly linked to an orbeon/online form that the candidate (or user) needs to complete. |
Expression of Interest | The “Expression of Interest (EOI)” template category is used for communications related to candidates who submit interest in opportunities without applying to a specific job requisition via the Campaigns Management module. 
|
Job Alerts and Subscriptions | The “Job Alerts and Subscriptions” template category is used for communications related to job notifications that candidates have opted into, usually via subscriptions or alerts. |